purewin online
purewin online
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This app is available for your device
purewin online
This app is available for your device
Contact
+91 3963415651
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the purewin online?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to access the account. Once verified, you can log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you're still having trouble receiving the OTP, click "send OTP" again and wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Q1: What is the minimum withdrawal amount in the purewin online?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps' minimum withdrawal amounts. Withdrawals are only allowed for earned money from gaming activities, not for bonus amounts. This means you can only redeem the money you've won through gaming, not any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This should include your Aadhar card information, UPI details, and all relevant bank account information. Saving these details will facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment processing may experience delays, potentially taking up to 24 hours. This delay can extend the overall time required for the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus can be withdrawn. The bonus amount itself cannot be withdrawn, only the winnings it generates.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, first check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact the care centre for assistance.
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